About Me

I’ve been in the independent agency world since 2005, working in service and renewals for both personal and commercial lines, and spending over three years as a Director of Operations. I’ve used EZLynx every step of the way, so I understand both the technology and the day‑to‑day reality of agency life. Through Small But Mighty Solutions, I help agencies that haven’t had time or bandwidth to focus on operations build practical systems that keep staff supported, reduce daily friction, and make work feel more manageable and sustainable. 

When I'm not nerding out over checklists and reports, you'll probably find me drinking Dr. Pepper and learning a new craft that I'll abandon in three weeks.